Why it matters
Trust is easier when the product, quote, installation scope and care expectations are recorded before handover.
Documents should match the product
A useful document should connect to the selected product or product family. Broad claims about a brand do not replace product-specific information.
Ask for the product name or SKU in writing.
Request available documents when the product is selected.
Keep copies with the accepted quote.
Support needs records
If a problem appears later, records make the discussion clearer. Product, quote, site condition, photos and care habits help explain what happened.
Keep before and after photos when possible.
Record room use and care guidance.
Use the warranty support process for the next step.